Privacy policy

This Privacy Policy explains how AQUIVO LABS S.R.L., trading as NEW YOU TAROT ("NEW YOU TAROT," "we," "us," or "our"), collects, uses, discloses and protects personal information when you visit newyoutarot.com, make a purchase, contact us or otherwise use our online store and related services.

1. Who controls your information

The data controller is:
AQUIVO LABS S.R.L.
Trading as: NEW YOU TAROT
Registered office: Str. Telegrafului nr. 13, Timisoara, Timis, Romania
CIF/VAT identification number: RO54583078
Trade Registry number: J2026028311009
Email: contact@newyoutarot.com

2. Information we collect

Depending on how you interact with the store, we may collect:

• Contact and identity information, such as your name, email address, telephone number, billing address and shipping address.
• Order and transaction information, such as products ordered, order value, discounts, tax, shipping method, order history, returns and refunds.
• Payment-related information. Payments are processed by third-party payment providers. We generally receive transaction confirmations, payment status and limited payment details rather than your complete card number.
• Account information, if you create a customer account, including login and account-preference information.
• Communications you send us, including customer-service requests, reviews, survey responses and information supplied for a return, damage or missing-item claim.
• Device and usage information, such as IP address, browser, device type, operating system, pages viewed, referring URLs, interactions with the store and approximate location derived from your IP address.
• Marketing and consent information, including newsletter subscriptions, advertising interactions, cookie preferences and opt-out requests.
• Information produced from the above data, such as shopping preferences, fraud-risk indicators and marketing audiences.

3. How we receive information

We receive information directly from you, automatically through the store and cookies, and from service providers such as Shopify, payment processors, analytics and advertising partners, fraud-prevention providers, fulfillment providers and shipping carriers.

4. How and why we use information

We use personal information to:

• Process, verify, fulfill, deliver, track, modify, cancel, return and refund orders.
• Communicate about your order and provide customer support.
• Detect and prevent fraud, unauthorized transactions, abuse and security incidents.
• Operate, maintain, personalize and improve the store.
• Measure store performance, understand customer behavior and conduct analytics.
• Send marketing communications where permitted and manage your marketing preferences.
• Display and measure advertising, create audiences and conduct targeted advertising where permitted.
• Comply with accounting, tax, legal, regulatory and recordkeeping obligations.
• Establish, exercise or defend legal claims and enforce our terms.

Where the EU General Data Protection Regulation applies, our legal bases include performance of a contract, compliance with legal obligations, our legitimate interests in operating and protecting the business, and consent where the law requires it. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.

5. How we disclose information

We may disclose personal information to:

• Shopify, which hosts and operates our online store and processes customer information on our behalf and for its own permitted purposes.
• Payment providers, including PayPal and other payment methods made available at checkout.
• Our U.S.-based fulfillment partner and shipping carriers, which receive the information needed to prepare and deliver orders, including your name, delivery address, contact information and ordered products.
• Technology providers, including hosting, customer support, email, analytics, fraud prevention, security, accounting and store-app providers.
• Advertising partners, such as Meta, TikTok and Google, when we use their pixels, advertising tools or audience services and where allowed by your privacy choices.
• Professional advisers and authorities, including accountants, lawyers, insurers, banks, regulators, courts, tax authorities and law enforcement when reasonably necessary or legally required.
• A buyer, investor or successor, in connection with a merger, financing, restructuring, sale of assets or similar corporate transaction, subject to appropriate protections.

We do not disclose personal information merely in exchange for money. However, certain disclosures involving advertising cookies, pixels or audience tools may be considered a "sale," "sharing" or "targeted advertising" under some U.S. state privacy laws.

6. Cookies, analytics and advertising

The store and its partners use cookies, pixels and similar technologies to operate checkout and account functions, remember preferences, measure performance, prevent fraud, understand traffic and provide or measure advertising.

You can manage available cookie choices through the store's cookie-preference tool. We also honor legally recognized opt-out signals, such as Global Privacy Control, where required.

Browser settings can block some cookies, but doing so may prevent parts of the store from working correctly.

Shopify also processes customer information. You can learn more in the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers

7. Marketing communications

We send promotional email or SMS messages only as permitted by law. You can unsubscribe from marketing emails using the link in each message. You may still receive non-marketing messages concerning orders, security, returns or customer-service requests.

8. International data transfers

We are established in Romania, while our store providers, payment providers, fulfillment partner, carriers and other service providers may process information in the United States and other countries. These countries may have different data-protection laws. Where required, we use recognized safeguards for international transfers, such as adequacy decisions, contractual protections or other lawful transfer mechanisms.

9. Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, accounting, tax, legal compliance and dispute resolution. Retention periods vary by record type. We may retain transaction and accounting records for the period required by Romanian law and may keep relevant records longer when necessary for an active dispute or legal claim.

10. Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

11. Your privacy rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information.
• Request restriction of, or object to, certain processing.
• Receive certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Appeal our refusal of a privacy request where applicable.
• Receive equal service and pricing without unlawful discrimination for exercising privacy rights.

To make a request, email contact@newyoutarot.com. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted, but we may require proof of authorization and identity.

You may also complain to a competent data-protection authority. Our lead supervisory authority in Romania is the National Supervisory Authority for Personal Data Processing (ANSPDCP), available at dataprotection.ro.

12. Children

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact contact@newyoutarot.com.

13. Third-party websites

The store may link to websites operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

14. Changes to this policy

We may update this policy to reflect changes in our services, technology or legal obligations. We will post the updated version with a revised date and provide additional notice when required.

15. Contact

For privacy questions or requests, contact:
AQUIVO LABS S.R.L. / NEW YOU TAROT
Str. Telegrafului nr. 13, Timisoara, Timis, Romania
contact@newyoutarot.com

Last updated: September 6, 2026