Terms of Service

These Terms of Service ("Terms") govern your access to and use of newyoutarot.com and purchases from NEW YOU TAROT. NEW YOU TAROT is operated by AQUIVO LABS S.R.L., a company registered in Romania.

By accessing the store, creating an account or placing an order, you agree to these Terms. If you do not agree, do not use the store.

1. Company information

The data controller is:
AQUIVO LABS S.R.L.
Trading as: NEW YOU TAROT
Registered office: Str. Telegrafului nr. 13, Timisoara, Timis, Romania
CIF/VAT identification number: RO54583078
Trade Registry number: J2026028311009
Email: contact@newyoutarot.com

2. Eligibility and account responsibility

You must be legally capable of entering into a binding contract in your jurisdiction. If you use the store on behalf of a business or another person, you confirm that you have authority to bind them.

You are responsible for the accuracy of information supplied through your account and for keeping login credentials confidential. Notify us promptly of suspected unauthorized account use.

3. Products and spiritual-content disclaimer

We sell physical tarot decks, oracle decks, books, accessories and related products. Product photographs, colors, packaging, dimensions and other details may vary slightly from what appears on screen or may be updated by a manufacturer.

Tarot, oracle, crystal, ritual and metaphysical descriptions are provided for cultural, traditional, creative, collectible, entertainment and personal-reflection purposes. They do not promise or guarantee supernatural, financial, romantic, medical, psychological, legal or other outcomes. Our products and content are not substitutes for qualified medical, mental-health, legal, financial or other professional advice.

Each ritual kit also includes a book delivered as a PDF download, sent by email as soon as the order is placed. The book is for personal use and may not be redistributed. Refund terms for the PDF are set out in the Refund Policy.

4. Product information, availability and errors

We try to present accurate product descriptions, images, availability, prices and shipping information. We may correct typographical errors, inaccuracies or omissions and update information without prior notice.

Inventory is supplied by third parties and can change before fulfillment. We may limit quantities, discontinue products or cancel an unavailable item. If we cancel a paid item, we will issue a refund to the original payment method.

5. Orders and contract formation

Submitting an order is an offer to purchase. An automated order confirmation acknowledges receipt but does not guarantee acceptance or availability. We may verify payment, billing, shipping, fraud-risk or other order information before acceptance. The purchase contract is accepted when we confirm fulfillment or shipment, unless applicable law requires otherwise.

We may reject or cancel an order for reasons including suspected fraud, payment failure, product unavailability, pricing errors, prohibited resale, quantity limits, legal restrictions or an undeliverable address. If we cancel after payment, we will refund the cancelled amount.

6. Prices, payment and taxes

Prices are displayed in U.S. dollars unless otherwise stated. You authorize us and our payment provider to charge the amount displayed at checkout, including products, shipping, taxes and other disclosed charges.

We may change prices before an order is placed. We will not increase the price of an accepted order without your agreement, except to correct an obvious error where permitted by law. Applicable U.S. sales tax is calculated or collected where required.

Your bank, card issuer or payment provider may apply currency-conversion or cross-border fees that we do not control.

7. Shipping and delivery

The Shipping Policy forms part of these Terms. Delivery dates are estimates unless expressly stated as guaranteed. You must provide an accurate and deliverable address. Split shipments may occur. If we cannot ship within the promised period, we will notify you and provide any cancellation or refund options required by applicable law.

8. Returns and refunds

Returns, exchanges and refunds are governed by the Refund Policy displayed on the store. You must contact us before returning a product and follow the supplied return instructions. Nothing in these Terms limits a refund, warranty or other consumer right that cannot lawfully be excluded.

9. Promotions and discount codes

Promotions, discount codes and free-shipping offers may have separate conditions, expiration dates, product exclusions, quantity limits and geographic restrictions. Unless stated otherwise, promotions cannot be combined, have no cash value and cannot be applied retroactively.

10. Acceptable use

You may not use the store to:

• Violate any law or the rights of another person;

• Commit fraud, submit false information or use an unauthorized payment method;

• Interfere with store security, functionality or other users;

• Introduce malicious code, scrape the store in an abusive manner or attempt unauthorized access;

• Copy, resell or exploit store content except as expressly permitted; or

• Purchase products for an unlawful purpose.

We may suspend access, cancel orders or take reasonable protective action when these Terms are violated.

11. Intellectual property

The store’s branding, layout, copy, graphics, photographs, videos and other content are owned by AQUIVO LABS S.R.L. or used with permission from licensors and suppliers. They are protected by intellectual-property laws. You may use the store only for personal, non-commercial shopping and may not reproduce, distribute, modify or commercially exploit store content without permission.

Product names and third-party trademarks belong to their respective owners. Their appearance does not imply endorsement beyond the lawful sale of the relevant products.

12. Reviews and user content

If you submit a review, photograph, comment or other content, you confirm that it is truthful, lawful and does not violate another person’s rights. You grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display and use that content in connection with the store and its promotion, subject to applicable privacy law. We may moderate or remove content that is unlawful, misleading, abusive, irrelevant or violates these Terms.

13. Third-party services and links

The store relies on third parties, including Shopify, payment processors, fulfillment providers, carriers and store apps. Third-party websites and services may have their own terms and privacy policies. We are not responsible for third-party content or services outside our reasonable control, but this does not remove responsibilities that applicable consumer law places on us as the seller.

14. Disclaimer of warranties

To the maximum extent permitted by law, the store and its content are provided on an "as available" basis. We do not guarantee uninterrupted or error-free access to the website. Any product warranties that cannot legally be excluded remain in effect. Nothing in these Terms excludes statutory consumer rights or liability that cannot lawfully be excluded.

15. Limitation of liability

To the maximum extent permitted by law, AQUIVO LABS S.R.L. will not be liable for indirect, incidental, special or consequential loss arising from use of the store or products, including lost profits or lost opportunities, where such exclusion is lawful.

For claims that may lawfully be limited, our aggregate liability will not exceed the amount paid for the product or order giving rise to the claim. These limits do not apply to fraud, willful misconduct, death or personal injury caused by negligence, or any liability or consumer remedy that cannot be limited by law.

16. Indemnification

To the extent permitted by law, you agree to indemnify AQUIVO LABS S.R.L. against third-party claims and reasonable costs arising from your unlawful misuse of the store, violation of these Terms or infringement of another person’s rights. This section does not apply where prohibited by consumer law.

17. Events outside reasonable control

We are not responsible for delay or failure caused by events outside our reasonable control, including carrier disruption, severe weather, natural disaster, labor dispute, war, government action, internet or platform failure, or supply-chain interruption. We will still provide notices, cancellation options and refunds required by applicable law.

18. Privacy

Our collection and use of personal information are described in the Privacy Policy. By using the store, you acknowledge that information must be processed and disclosed to service providers as necessary to operate the store and fulfill orders.

19. Governing law and disputes

These Terms are governed by the laws of Romania, without regard to conflict-of-law rules. This choice does not deprive a consumer of mandatory protections available under the law that applies to them.

Before filing a claim, please contact contact@newyoutarot.com with a description of the issue so that we can try to resolve it informally. If the dispute cannot be resolved, it may be brought before a court having jurisdiction under applicable law.

20. Changes to these Terms

We may update these Terms from time to time. The updated version applies from the date posted and does not retroactively change an already accepted order except where required by law or agreed with you. Continued use of the store after an update means you accept the revised Terms for future use.

21. Severability and waiver

If part of these Terms is found unenforceable, the remaining provisions remain effective to the extent permitted by law. A failure to enforce a provision is not a waiver of the right to enforce it later.

22. Contact

Questions about these Terms should be sent to:

AQUIVO LABS S.R.L. / NEW YOU TAROT
Email: contact@newyoutarot.com / contact@aquivolabs.com